Personal Development 101

I am a personal development enthusiast. Ever since I can remember I have been looking for a better way to do everything. Our almost unlimited potential for personal growth is one of the reasons I am excited to get up and get after it every morning. I included this...
Safe Central Line Placement – Every Time

Safe Central Line Placement – Every Time

If you have received any education on healthcare quality and safety recently, you have likely heard the phrase: high reliability. High reliability is one of my goals as I work to make our hospitals safer. A key part of high reliability at any hospital is having a safe...
The Antifragile Hospital

The Antifragile Hospital

As a patient safety expert, I find myself persuading my colleagues in operations to consider a different tack. It’s not that I don’t like lean operations. I detest waste and hate rework. The problem is the obsession with efficiency at all costs overlooks...

7 Driver Diagram Templates

Driver diagrams are widely used for performance improvement. They are a visual display of a team’s theory of which factors “drive,” or contribute to, the achievement of a project aim. This visual display of a team’s shared view is used to communicate this vision to a...