Anyone who has seen me around the hospital knows that in general, I will always have 2 things with me. A pen to write with and my trusty set of
I am a personal development enthusiast. Ever since I can remember I have been looking for a better way to do everything. Our almost unlimited potential for personal growth is
If you have received any education on healthcare quality and safety recently, you have likely heard the phrase: high reliability. High reliability is one of my goals as I work
As a patient safety expert, I find myself persuading my colleagues in operations to consider a different tack. It’s not that I don’t like lean operations. I detest waste and
Driver diagrams are widely used for performance improvement. They are a visual display of a team’s theory of which factors “drive,” or contribute to, the achievement of a project aim.
